Learner Guide-SIRXCEG007 Develop online customer service standards Discount or distributed to other entities

or distributed to other entities

Units of competency RIIRIS401E Apply site risk management system RIIWHS301E Conduct safety and health investigations RIICOM301E Communicate information RIISAM315A Manage tyre

Units of competency ICPPRN4970 Work with digital information ICPSUP2810 Use computer systems in the printing and graphic arts sectors ICPPRN3850 Apply software applications to digital production * We can develop additional elective units that are not listed on request (Please contact us for further information)

analyse and interpret threat data ICTCYS405 Develop cyber security incident response plans ICTCYS404 Run vulnerability assessments for an organisation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBESB401 Research and develop business plans BSBESB402 Establish legal and risk management requirements of new business ventures BSBESB403 Plan finances for new business ventures BSBESB404 Market new business ventures Elective units BSBESB301 Investigate business opportunities Group A BSBESB407 Manage finances for new business ventures Group A BSBMKG434 Promote products and services Group B BSBOPS404 Implement customer service strategies Group B BSBSTR401 Promote innovation in team environments Group B BSBSTR501 Establish innovative work environments Group B If you require RPL Kits with comprehensive benchmarking

Learner Guide-SIRXCEG007 Develop online customer service standards Discount or distributed to other entitiesOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce